If you have received a damaged item, you will need to contact our Customer Service team. So that we can resolve this quickly, we ask that you email the following information.
Email: help@thedrillshed.com
- Description of the fault.
- Photo of the product in full.
- Photos to illustrate the area of concern / specific issue.
- Your Drillshed order number
- Photo of the parcel on both sides showing the shipping label, in case the damage was caused in transit